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Home » Unlocking Profitability in MSSP Observability Pipelines
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Unlocking Profitability in MSSP Observability Pipelines

ContributorBy ContributorMay 23, 2025No Comments3 Mins Read
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The observability pipeline is crucial for cybersecurity, channeling environmental data from various devices to analytical resources. Security service providers frequently rely on well-known vendors such as Cribl, Elastic, Datadog, and Splunk to fulfill this essential function. Since every provider utilizes some form of an observability pipeline to manage multiple customer environments, there exists a chance for certain Managed Security Service Providers (MSSPs) to gain an advantage over the competition.

With MSSP costs often dependent on various factors, optimizing your observability pipeline could facilitate savings in other areas, including staffing and infrastructure. Achieving a competitive advantage hinges on refining your observability pipeline, minimizing unnecessary costs, and enhancing overall process efficiency. The LimaCharlie SecOps Cloud Platform (SCP) is designed to assist service providers in optimizing workflows and eliminating inefficiencies.

Reduce Data Storage Costs

Data storage and retention can account for 10-25% of an MSSP’s operational expenses, according to industry estimates. The SCP allows MSSPs to store telemetry data for a full year at no cost. By removing data storage costs, you can redirect those resources toward other essential business needs.

Lower SIEM Spending

Ingesting data into a Security Information and Event Management (SIEM) system is an expensive process, with major vendors charging as much as $300 per GB per day. While some observability pipelines offer users the option to discard specific data types before ingestion, this can lead to data loss. Utilizing the SCP’s free year of telemetry storage enables MSSPs to retain all data while only sending necessary information to the SIEM, thereby reducing ingestion costs while maintaining compliance with applicable regulations.

Let Others Manage Infrastructure

Managing the extensive infrastructure required for observability pipelines can be costly. As organizations expand, they may need additional personnel and resources to support growth in the observability pipeline. The SecOps Cloud Platform efficiently manages security infrastructure scaling, allowing MSSPs to concentrate on customer protection. Whether adding new security resources or retiring those no longer in need, the process is straightforward.

Improve Responsiveness

While observability pipelines provide crucial visibility into the environment, additional actions are necessary for security teams to act on the transmitted data. Often, suspicious information must be sent to another application or researcher for further examination. The SecOps Cloud Platform supports bi-directionality, enabling automated response actions to logs without requiring further analysis. For instance, if O365 identifies a suspicious login, the SCP can automatically disable the account.

End Vendor Lock-In

The SCP transcends being merely an observability pipeline; it acts as a hyperscaler for security operations, delivering cloud scalability and configurable capabilities directly to MSSPs. This platform allows for the development of additional solutions tailored to customer needs without depending on external vendors, thereby alleviating the burden of managing multiple vendor contracts and minimizing the risks associated with misjudging client demand during negotiations for third-party licensing.

Save Today, Plan for Tomorrow

The SCP provides immediate financial benefits by managing the necessary infrastructure for an observability pipeline and offering free data storage. It also makes it simple to integrate existing security tools (via API), scale without limits, and maintain distinct customer environments through true multi-tenancy. In essence, it enhances the efficiency of your current observability pipeline while laying the groundwork for future operational improvements. Operating a business in the competitive cybersecurity landscape is challenging, and the SCP presents a method to streamline operations and rapidly adapt to evolving technologies, marking a significant evolution in cybersecurity strategy akin to the advancements brought by cloud adoption in the IT sector.

MSSP Observability Pipelines Profitability Unlocking
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